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Don't miss another GovFinTech update

To ensure that our emails are recognised and land in the correct inbox, please be sure to add our @govmoney.co.uk domain to your safe sender list by following these simple steps to amend your settings:

Outlook Desktop

  • Right-click our email in your Inbox email list pane
  • On the menu displayed move your mouse over or tap Junk
  • Click or tap on ‘Never block sender’ in the menu that rolls out
  • The resulting popup will say: ‘The sender of the selected message has been added to your Safe Senders List.’
  • Click ‘OK’

Outlook Web

  • Open the email from …
  • Click the “Wait it’s safe” link
  • Mark Sender as “Wait it’s safe!”

iPhone Mail App (iOS)

  • Open your mail app and scroll down to the Junk Folder
  • Find the email you’d like to whitelist and slide your finger left to see options
  • Tap the ‘More’ button, and then ‘Mark…’ button
  • Select “Mark as Not Junk”
  • This will then move the email to your Inbox and any mail from this address will go straight to your inbox and not your Junk

Google (G-suite)

  • Navigate to the spam folder
  • Search for emails containing the domain you wish to whitelist
  • Select all the emails shown
  • Click ‘More’ and then ‘Not spam’